Service and Support Information


Rosen's new operating hours are Monday - Friday 9:00 AM – 5:30 PM (Eastern Standard Time). We recommend that you first contact either the car dealership where you purchased your vehicle or the company who installed your system. They will be able to troubleshoot any issue you might be experiencing, advise what replacement parts or accessories you might need and provide removal and reinstallation assistance (labor costs may apply). If you are unable to obtain local service, please click on our Online Self Help Link below and submit a ticket to our tech support team.


Online Self Help Support