Original Equipment Video Systems
Obtaining Service For Original Equipment Video Systems Produced By Rosen Products
To obtain service for any of the original equipment manufacturer (OEM) automotive video systems, previously produced by Rosen Products (Eugene, OR) you should first contact the dealer where the vehicle was originally purchased. The dealer should be able to provide assistance in repairing the system, provided it is still covered under the original vehicle warranty. You can identify an OEM automotive video system by removing the part from the vehicle and locating the Rosen identification label. The following OEM mobile video systems may have been produced by Rosen Products (Eugene, OR) during 1998-2002:
NOTE: To determine if your OEM system was produced by Rosen Products (Eugene, OR) refer to the listing for your vehicle, read through the descriptive copy, then Click on the Description of your vehicle to view the photo(s).
GENERAL MOTORS (Cadillac, Chevrolet, GMC, Oldsmobile, Pontiac)
|Cadillac Escalade||2000||Overhead monitor, VCP system only|
|Chevrolet Venture *||1998-2002||Large overhead monitor console (side-side), VCP|
|Oldsmobile Silhouette Premier *||1998-2002||Large overhead monitor console (side-side), VCP|
|Pontiac Montana Vision *||1998-2002||Large overhead monitor console (side-side), VCP|
|Chevrolet Express / GMC Savana||1998-2000||FT & RR monitors, VCP system w/ Bose audio|
|Chevrolet Suburban/Tahoe**||2000-2002||Overhead monitor, VCP system w/AUX on shroud|
|GMC Yukon XL/Yukon **||2000-2002||Overhead monitor, VCP system w/AUX on shroud|
|* VCP located
in front driver/passenger compartment directly
below the OEM audio/stereo system.
** VCP is located under drivers side middle seat in a carpeted enclosure.
|2001||Overhead monitor, VCP based system|
|* AUX Jacks are located in rear drivers-side interior panel, VCP has a "Quick-Release" mounting|
|2001-2002||Overhead monitor, VCP or DVD systems|
|* Overhead console
with monitor has hidden remote control behind
door and auxiliary inputs located in the
back of the center floor console.
|TOYOTA Sienna *||2000-2002||Overhead monitor, VCP based system|
|* VCP is located in the floor console between the front driver and passenger seats and accessible from the middle seat area.|
Should the automotive dealer be unable to assist you with the video system, Rosen Products (Eugene, OR) has made arrangements with a major OEM automotive electronics service and repair company to handle all in-warranty repairs to your product. Their contact information is as follows: