Original Equipment Video Systems

 

Obtaining Service For Original Equipment Video Systems Produced By Rosen Products

To obtain service for any of the original equipment manufacturer (OEM) automotive video systems, previously produced by Rosen Products (Eugene, OR) you should first contact the dealer where the vehicle was originally purchased. The dealer should be able to provide assistance in repairing the system, provided it is still covered under the original vehicle warranty. You can identify an OEM automotive video system by removing the part from the vehicle and locating the Rosen identification label. The following OEM mobile video systems may have been produced by Rosen Products (Eugene, OR) during 1998-2002:

 

NOTE: To determine if your OEM system was produced by Rosen Products (Eugene, OR) refer to the listing for your vehicle, read through the descriptive copy, then Click on the Description of your vehicle to view the photo(s).

 

GENERAL MOTORS (Cadillac, Chevrolet, GMC, Oldsmobile, Pontiac)

Vehicle Year(s) Comments
Cadillac Escalade 2000 Overhead monitor, VCP system only
Chevrolet Venture * 1998-2002 Large overhead monitor console (side-side), VCP
Oldsmobile Silhouette Premier * 1998-2002 Large overhead monitor console (side-side), VCP
Pontiac Montana Vision * 1998-2002 Large overhead monitor console (side-side), VCP
Chevrolet Express / GMC Savana 1998-2000 FT & RR monitors, VCP system w/ Bose™ audio
Chevrolet Suburban/Tahoe** 2000-2002 Overhead monitor, VCP system w/AUX on shroud
GMC Yukon XL/Yukon ** 2000-2002 Overhead monitor, VCP system w/AUX on shroud
     
* VCP located in front driver/passenger compartment directly below the OEM audio/stereo system.

** VCP is located under drivers side middle seat in a carpeted enclosure.
     
MAZDA
MPV*
2001 Overhead monitor, VCP based system
* AUX Jacks are located in rear drivers-side interior panel, VCP has a "Quick-Release" mounting
     
MERCEDES BENZ
ML320/ML430/ML500 *
2001-2002 Overhead monitor, VCP or DVD systems
* Overhead console with monitor has hidden remote control behind door and auxiliary inputs located in the
back of the center floor console.
     
TOYOTA Sienna * 2000-2002 Overhead monitor, VCP based system
* VCP is located in the floor console between the front driver and passenger seats and accessible from the middle seat area.
     
     

Should the automotive dealer be unable to assist you with the video system, Rosen Products (Eugene, OR) has made arrangements with a major OEM automotive electronics service and repair company to handle all in-warranty repairs to your product. Their contact information is as follows:

SYBESMA'S ELECTRONICS
581 Ottawa Ave. Suite 100
Holland, MI 49423

Ph# 616-392-6911
Fax# 616-392-9885

EMAIL: orders@sybesmas.com
WEB: www.sybesmas.com

 

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